单词servqual
网络: 服务质量；服务品质量表；服务质量评价
Since 1988, SERVQUAL has been used to evaluate service quality by many trades including higher education.
自1988年诞生以来，该方式被众多行业包括高等教育范畴用于服务质量的评价。
The personal interaction dimension is a combination of the SERVQUAL scale dimensions of responsiveness and assurance.
个人互动方面是一对SERVQUAL的反应能力和规模方面的保证相结合。
The paper design the questionnaire based on the SERVQUAL model after discussed the relevant theory of the service quality.
在对服务质量的相关理论进行探讨后根据SERVQUAL模型进行问卷设计并进行发放与回收。
The service feeling of staff can be tested by SERVQUAL model of service quality .
员工的服务感受可以用服务质量SERVQUAL模型加以检验。
ME_ THODS: SERVQUAL service quality evaluation method was adopted.
方法：运用SERVQUAL服务质量评价方法。
A questionnaire survey is made on service quality of university library in Hebei Normal University by means of improved SERVQUAL model;
本文采用改进的SERVQUAL模型对河北师范大学图书馆的服务质量进行了网上问卷调查；
Study and Design on Measurement of Information Service Quality for Academic Library Based on SERVQUAL
基于SERVQUAL的大学图书馆信息服务质量测评体系的研究与设计