单词disconfirmation
网络: 失验；不一致；期望的失验
Disconfirmation can be defined as "intellectual preparedness for change. "
整合可以界定为“智力备变”的方针。
Once disconfirmation exists, an impetus to action must be created.
一旦整合存在，一个行动就会创造出来。
Are there any differences in expectation disconfirmation after the implement of ERP software?
因此对于不同性质的企业在导入前对ERP的期望是否有所不同？
service quality works on customer loyalty through disconfirmation and customer satisfaction indirectly;
服务质量通过影响认知失验和满意度间接影响顾客忠诚；
Result shows that: positive disconfirmation can advance customer loyalty;
研究发现，正向失验有助于提升顾客忠诚；
eastman and guinness were at opposite extremes on the scale of disconfirmation
伊斯曼与吉尼斯处于极端对立的规模整合。
if customers expectation is too high will lead to negative disconfirmation and thus reduce customer loyalty;
过高的顾客预期会导致负向失验进而降低客户忠诚；